Area Manager – Charleston, SC | CRM

Area Manager – Charleston, SC

CRM Services

CRM’s Mission

Provide complete property maintenance, construction, and design services that consistently exceed the expectations of our customers.

CRM’s Culture

The culture of CRM will be one of respect, teamwork, adaptability, and a focus on continuous improvement.  Our workplace will be safe and fair, while creating opportunities for development, well-being, and advancement of our employees.

WORK OBJECTIVE:

Responsible for all day-to-day operations and administrative staff for a prescribed territory. Works closely with the division heads of each department to ensure all work orders for service and estimates for future services are scheduled and completed in a timely manner. The position directs a team of associate or technical employees through subordinate supervisors or a team of professional employees. The position is primarily focused on directing, coaching, developing, and evaluating other people while ensuring and enabling optimum efficiency, safety, and productivity.  Position requires an extensive depth of expertise and knowledge in specialized functions or business areas that can be used to develop and implement policies and procedures as well as determining efficient and innovative ways to accomplish business strategies.

EXAMPLES OF ESSENTIAL FUNCTIONS:

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class.  Additional duties may be assigned relevant to the position at the discretion of the Director of Operations Property Services.

  • Estimates staffing needs and schedules and assigns work to subordinates to meet the service needs of clients
  • Directs, coordinates, provides leadership to, and reviews the work of technicians and supervisory level subordinates in order to accomplish operational plans
  • Develops relationships and interacts with staff, customers and vendors to ensure all needs and expectations are met or exceeded
  • Formulates, interprets and implements company policies and operating practices to ensure peak efficiency of the organization
  • Ensures that office operations are running smoothly and the needs of the clients and company are being met
  • Reviews completed work orders daily and checks expenses against receipts
  • Manages and schedules labor, equipment and materials to accomplish production schedules within established budgets
  • Provides most recent plans and/or documents to field staff at the beginning of the day; provides instruction to ensure crew is prepared to complete assigned jobs
  • Ensures that all work is completed in adherence to safety policies and procedures
  • Maintains proper inventory of materials, equipment and other supplies; ensures that proper supplies are on hand to complete production activities; orders materials, equipment, and supplies, as needed
  • Coordinates the use of labor, equipment, materials and other resources with other divisions, as needed
  • Visits job sites on a regular basis, observing organization of work, identifying and resolving training issues, and taking necessary actions to ensure quality
  • Develops and qualifies strategic subcontractor partnerships and participates in the decision of when and how to utilize subcontractors to ensure the efficient and profitable execution of projects
  • Accountable to achieve year over year planned sales growth and profitability targets within respective territory

Supervision:

  • Reviews and evaluates work methods and procedures and meets with management staff to identify and resolve problems
  • Assesses and monitors workload, identifies opportunities for improvement and implements changes
  • Trains, motivates, and evaluates personnel; provides or coordinates staff training; works with employees to correct deficiencies and implement discipline when necessary

MINIMUM QUALIFICATIONS:

Bachelor’s degree in operations management with construction experience or related discipline; supplemented by ten or more years’ construction experience, including at least three years of supervisory or management experience; or an equivalent combination of education, certification, training, and/or experience.

In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully.

PREFERRED QUALIFICATIONS:

Technical certificate; OSHA10 minimum, OSHA30 preferred course certification

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Use of Microsoft Office products (Word, Outlook, and Excel) and QuickBooks
  • Develop and administer departmental goals, objectives, and procedures
  • Develop and administer budgets and understand financial reports
  • Advanced knowledge of the materials, methods, and tools involved in the maintenance, repair and replacement of applicable systems
  • Adapting to a changing work environment and competing demands
  • Read blueprints and other diagrams
  • Knowledge of OSHA regulations
  • Diagnose and replace and/or repair faulty parts and equipment
  • Identify potential issues, modify processes, and resolve conflict as the need arises
  • Use reasoning skills that minimize duplication of efforts, including but not limited to comparing, classifying, analyzing and coordinating
  • Multi-task, assign, and prioritize assignments within the department
  • Establish and maintain effective and cooperative working relationships with those contacted in the course of work
  • Communicate effectively orally and in writing
  • Delegate, manage, and supervise effectively
  • Lead and motivate to achieve goals

PHYSICAL REQUIREMENTS:

Depending on functional area of assignment, tasks involve the regular and, at times, sustained performance of moderately physically demanding work and may require occasional lifting, carrying, pushing and/or pulling of heavy objects or materials (up to 80 pounds). Tasks that require moving objects of significant weight require the assistance of another person and/or use of proper techniques and moving equipment.

The job description does not constitute an employment agreement between CRM and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

CRM is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, CRM provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Pay: Commensurate with experience

Shift: Full time

Schedule: 8 hour shift, Mon-Fri, Weekend Availability

Benefits:

Competitive PTO Policy

Medical, Dental & Vision Insurance

Flexible Spending Account

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