Maintenance Manager:
- Coordinates maintenance operations and ensures that all day to day work orders and or guest complaints generated at the resort are handled quickly and professionally
- Monitors ongoing projects at assigned property and ensures that they are completed professionally and in a timely manner
- Schedules and performs routine/preventative/emergency maintenance and troubleshooting of equipment; works with other managers to schedule and coordinate inspections and repairs
- Tracks inventory and required materials for the maintenance of the property; orders needed items and follows up on the status of deliveries
- Communicates with supervisors/staff and resort staff to solve problems and develop long term solutions
- Ensures the satisfaction of all guests by implementing and maintaining proper guest/owner relation programs
Supervision Duties:
- Reviews and evaluates work methods and procedures and meets with management staff to identify and resolve problems
- Assesses and monitors workload, identifies opportunities for improvement and implements changes
- Selects, trains, motivates, and evaluates personnel; provides or coordinates staff training; works with employees to correct deficiencies; and implements discipline and termination procedures
- Ensures accuracy in reporting of employee hours worked; schedule vacations and paid time off; ensures the facility has adequate staff coverage in maintaining the centers integrity